Terpen Customer Support

GROUPON

Problems redeeming your Groupon code on your mobile? Try this:
Sometimes your mobile phone cuts off the last digit or letter of the code you received from Groupon.
  1. Try tilting the phone in landscape mode (long ways, left to right)
  2. get a full reading of the voucher code
  3. enter voucher code at check out in 'gift card/discount code' section
Problems with redeeming your Groupon gift card? Try the following
  1. Pull up voucher with our mobile app (or print it out).
  2. Get Voucher code with 8 letters/numbers, not groupon transaction id with letters, numbers and dashes.
  3. Choose groupon gift card at https://terpen.us/products/30-terpen-gift-card
  4. Click 'Buy Now'
  5. In 'gift card/discount code' section enter the Groupon code given to you, then click Apply.
  6. Fill out the form using your email, name and address you entered.
  7. Payment method will be automatically approved and credit is automatically added to your account.
  8. After transaction is completed, you may now shop for any products on our website as your virtual gift card is now loaded in your logged-in account.
THIS IS WHAT YOUR VOUCHER LOOKS LIKE
THIS IS WHAT YOUR GROUPON EMAIL LOOKS LIKE
Your Groupon purchase was successful, you’re almost done!
Follow the instructions below to redeem your Groupon. Access your Groupon by visiting My Groupons. 

GROUPON IS NOW A TOP 25 APP IN THE US!* Download now!
How to Use

1. Pull up voucher with our mobile app (or print it out).
2. Online redemption required, visit https://gr.pn/2CetjIW and add your items to cart.
3. At checkout enter the code found in the middle of your voucher into the appropriate field.
4. Continue with the checkout.
5. Enjoy!

Order Details
View Voucher
Description   Quantity Price
Terpen Inc —  Early Bird Pricing: $30 Gift Card for CBD Products; Limited Quantity
  1 $15.00
We apologize for any misunderstanding or miscommunication from any parties involved.
We hope you enjoy our products as much as we do.
-Terpen Technical Support
Monday - Friday 9am-5pm PST
support@terpen.net
+1(213)375-4565